Epistra

Privacy Policy

Epistra Inc. (hereinafter referred to as "the Company") establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as "the Services").

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, and means information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information, as well as data relating to appearance, fingerprints, voiceprints, and information that can identify a specific individual from that information alone, such as health insurance card insurer numbers (personal identification information).

Article 2 (Methods of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, and email address when users register to use the Services. The Company may also collect transaction records and payment-related information containing users' personal information from our partners (including information providers, advertisers, ad distributors, etc.; hereinafter referred to as "partners").

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

  1. To provide and operate the Company's services
  2. To respond to inquiries from users (including identity verification)
  3. To send emails about new features, updates, campaigns, and other services provided by the Company
  4. To contact users as necessary for maintenance, important notices, etc.
  5. To identify users who violate the terms of service or who attempt to use the services for fraudulent or inappropriate purposes, and to refuse their use
  6. To allow users to view, modify, or delete their registration information and to view their usage status
  7. Purposes incidental to the above

Article 4 (Changes to Purposes of Use)

1. The Company shall change the purpose of use of personal information only to the extent reasonably recognized as related to the purpose before the change.

2. When the purpose of use is changed, the Company shall notify users of the changed purpose by the method prescribed by the Company and publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. The Company shall not provide personal information to third parties without the prior consent of the user, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information and other laws.

  1. When it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the individual
  2. When it is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the individual
  3. When it is necessary to cooperate with a national institution, local government, or a person entrusted by them in executing affairs prescribed by law, and obtaining the consent of the individual may impede the execution of such affairs

Article 6 (Disclosure of Personal Information)

1. When requested by an individual to disclose their personal information, the Company shall disclose it without delay. However, the Company may choose not to disclose all or part of the information if disclosure would fall under any of the following, and shall notify the individual without delay if a decision not to disclose is made. A fee of 1,000 yen per case shall be charged for disclosure of personal information.

  1. When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
  2. When there is a risk of significant impediment to the proper conduct of the Company's business
  3. When it would violate other laws and regulations

Article 7 (Correction and Deletion of Personal Information)

1. Users may request the Company to correct, add, or delete personal information held by the Company through the procedures established by the Company when the personal information is incorrect.

2. When the Company determines that it is necessary to respond to a request from a user under the preceding paragraph, the Company shall correct the personal information without delay.

Article 8 (Suspension of Use of Personal Information)

1. When requested by an individual to suspend or delete the use of personal information on the grounds that it is being handled beyond the scope of the purpose of use or was obtained by improper means, the Company shall conduct the necessary investigation without delay.

2. Based on the results of the investigation under the preceding paragraph, when the Company determines that it is necessary to respond to the request, the Company shall suspend the use of the personal information without delay.

Article 9 (Changes to the Privacy Policy)

1. The contents of this Policy may be changed without notification to users, except for matters otherwise provided for by law or elsewhere in this Policy.

2. Unless otherwise specified by the Company, the changed Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact)

For inquiries regarding this Policy, please contact us at:

Address: Osaki Bright Core 4F SHIP 410, 5-5-15 Kita-Shinagawa, Shinagawa-ku, Tokyo
Company: Epistra Inc.
Representative Director: Yosuke Ozawa
Email: contact@epistra.jp